We must remember that these are near-death experiences and not actual-death experiences. Jamdoots come only when one faces actual death because they are the ones who pull the Jeev-Aatma out of this body. These people may actually be experiencing one of the following:
1. Dreams of imagination.
2. Visions from the past when they had lived in the realms of Dharam Khand (e.g. heaven) or Gyaan Khand.
3. Out of body experiences. Sometimes, the Jeev-Aatma can get out of the body, and go to spiritual realms in Dharam Khand and Gyaan Khand. This is why some of them swear that they saw themselves lying on the deathbed (their bodies). This proves that this was an out of body experience and not necessarily an actual death experience.
In case of actual death, one has to be pulled out of this body and this dirty work is done by Jamdoots. How can these people go through a tunnel of light or meet their relatives without first bring held responsible for their Karma in this life?
A Sikh must place full faith on Gurbani and should not be led astray by such accounts by people. Even if every person of this world was to tell a Gursikh something contrary to Gurmat, a Gursikh would reject it. There is no truth beyond Gurmat, for a Gursikh.
Only Guru/Vaheguru are perfect and as such Jamdoots too make mistakes. Sometimes by mistake they take the wrong Jeev-Aatma and this kind of experience has been experienced by countless people. People have been sent back from Dharam Rai jee's Dargah.
Deepak Chorpa and other authors of the New Age philosophy write books that sell and books that make people feel good. Deepak Chopra and other such authors are good writers and philosophers but they don't have the actual mystical experience or an actual insight into the next world as our Guru Sahibaan and Bhagat Sahibaan did. Therefore, their accounts of the next world should be dismissed by the serious seekers of Vaheguru and sole reliance and faith should be brought on Gurmat alone.
What happened to Chopra's philosophy presented in two decades old book - Ageless Body, Timeless Mind? Two decades later, Chopra should answer the world if his body has avoided the effects of time and if his mind is still timeless?
Kulbir Singh